Refund Policy:

We hope that you are fully satisfied with every item that you purchase online from www.thebyeround.com. However, if you are not satisfied with an item that you have purchased online we are happy to discuss alternative options (shipping charges not included). Please ensure that your return meets the following conditions:

All returns that wish to be returned for exchange or refund must be received by The Bye Round within 14 days of receiving your order. The item(s) must be returned in brand new condition, in the original packaging (wherever possible), and with all paperwork, parts and accessories included. No refund will be given on change of mind purchases – exchanges can only be made within 14 days. Please contact thebyeround@gmail.com if you wish to return an item.

Privacy Policy:

At The Bye Round we take your online security very seriously. Please refer to the following guidelines and information so you enjoy trouble free browsing when visiting our web site. We will never ask you to provide personal information like your bank details and/or credit card details via email.

If you’re making an online purchase from The Bye Round and are required to provide us with your credit card details, this will be carried out within a secure browser window monitored through Shopify.  

Shipping Policy: 

We charge a flat rate of $10 for standard shipping and $15 for express post within Australia. Please allow 2-8 business days to receive your shipment for standard post, and 1-4 business days for express post. We ship via Australia Post and make every effort to ensure your order arrives in a timely and perfect condition. All products are carefully packed in accordance with Australia Post guidelines. Orders will be shipped within 2 business days of your order. You will be notified via email if there is any reason for delay. 

We charge a flat rate $20 for standard international shipping. Please allow 6-27 business days to receive your shipment through Australia Post. 

Free shipping for domestic orders over $100, no free shipping available for international orders.